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Disabled Refuge and Emergency Voice Communication (EVC) Systems

A disabled refuge, also known as a fire refuge, is a designated safe area within a building where a person who is unable to use stairs without assistance can wait safely until help arrives during an evacuation. These refuge points are typically located in or adjacent to a protected staircase, which forms part of the building’s fire escape route. A Disabled Refuge EVC (Emergency Voice Communication) system provides a reliable method of communication between the refuge points and the building’s control room or management point. This system functions as a specialised intercom, allowing occupants to communicate with staff or emergency responders during an evacuation. Designed specifically for emergency situations, EVC systems include enhanced usability and reliability features to ensure clear communication when it matters most, helping to improve building safety, accessibility, and compliance with fire safety regulations.

Disabled Refuge and Emergency Voice Communication (EVC) Systems

Outstations

A typical system comprises one or more outstations located in refuges, a master station for use by staff / fire fighters and control equipment. Refuge stations are located in refuges and used to call for assistance. Outstations are typically simple to operate, with a single button to call for assistance.

Systems for all types of building

All of our disabled refuge systems offer keyed enabled switches, integral fault monitoring, automatic audio path testing, and battery backed power supplies providing at least 24 hours of standby and 30 minutes of operation.

For smaller sites, we offer our cost effective compact system whereby all system control equipment, PSUs and standby batteries are built into our fire panel sized master stations. For larger sites, we offer our more flexible standard system. With more outstation stations, customisable vandal resistant master stations for exposed areas, additional cabling options, remote monitoring interfaces, etc. 

We had the CCTV installed by Panoramic Fire and Security, I then recommended their services to my son, who also had CCTV Installed. The Service and standard of work was very high, the engineers were friendly and the overall price was great too.

Bez Partovnia – Dukinfield

I have worked with PFAS for a number of years and would highly recommend them to any prospective clients. Not only do they provide an excellent installation service but they always go the extra mile to ensure customer needs are met and we are kept updated with enhancements in technology and equipment. Jodie and Chris have also proven to be reliable and conscientious when responding to emergencies and understanding the nature of our business. I would be reluctant to use anyone other than Panoramic.

Dan Reason, Site Service Facilities Manager – The Pennine Acute Hospitals NHS Trust Wide.

I would like to take this opportunity to thank you and your team for the outstanding services you have provided for us over the last 4 years. It has been both pleasure and also a huge relief, knowing that your guys were always literally at the end of the phone 24/7 should they be needed.

Mike Harrop,Director, Business Development. Tes-Amm

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Hyde Park House, Cartwright Street
 Hyde
Cheshire
SK14 4EH

Customer Support 0161 330 7577

info@panoramicfireandsecurity.uk

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PANORAMIC FIRE AND SECURITY LTD is an Introducer Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Broker, not a Lender and offers credit facilities from a panel of lenders. The credit is subject to application and status.