Disabled Refuge

A disabled refuge or fire refuge is an area within a building that is designed as a safe location where a person unable to use the stairs unaided can wait in relative safety until they can be assisted in their evacuation. Refuges are normally located in or adjacent to a protected staircase which is used as a fire exit route. A disabled refuge EVC (emergency voice communication) system is the equipment that provides the means of communication between the disabled refuges and the control room. It is an intercom system with special features to increase usability and reliability in the event of an emergency.

Disabled Refuge

Outstations

A typical system comprises one or more outstations located in refuges, a master station for use by staff / fire fighters and control equipment. Refuge stations are located in refuges and used to call for assistance. Outstations are typically simple to operate, with a single button to call for assistance.

Systems for all types of building

All of our disabled refuge systems offer keyed enabled switches, integral fault monitoring, automatic audio path testing, and battery backed power supplies providing at least 24 hours of standby and 30 minutes of operation.

For smaller sites, we offer our cost effective compact system whereby all system control equipment, PSUs and standby batteries are built into our fire panel sized master stations. For larger sites, we offer our more flexible standard system. With more outstation stations, customisable vandal resistant master stations for exposed areas, additional cabling options, remote monitoring interfaces, etc. 


We have been working with Panoramic Fire and Security for a number of years now, they are our sole supplier for all our security requirements across all of our sites. Whenever we are in the market for additional equipment or opening new sites we always put the job out to tender, we find that Panoramic are always competitive, very professional and most importantly always looking for the best solutions to fit our business needs. From the directors down to the trainee engineers we find that the staff are always knowledgeable, flexible and always willing to go the extra mile. Customer Satisfaction is always their priority and I would not hesitate in recommending Panoramic’s Products and services.

Dean Wardle, OSC Operations Manager – Ron Hill, Mountain Equipment, Sprayway, Hilly

Panoramic Fire and Security has provided incomparable service. Their ‘no problem, nothing's too big, nothing's too small’ attitude is fantastic and a real breath of fresh air…whether dealing with the MD or the field staff, we receive professional, conscientious service.

John Lyons – Commercial Portfolio Director, Engie Services

I’m the network manager for a large Academy based in Manchester and we have used Panoramic Fire and Security multiple times over the years. I have been very impressed by the level of professional service that we have received and how quickly they were able to book us in. All the staff that I have dealt with have been helpful, knowledgeable and friendly so I would have no doubts in recommending Panoramic Fire and Security to other businesses.

R. Partovnia, Network Manager – Kingsway Community Trust.

Contact Us

Panoramic Fire and Security

Hyde Park House, Cartwright Street
Hyde
Cheshire
SK14 4EH

Customer Support 0161 330 7577

info@panoramicfireandsecurity.uk

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PANORAMIC FIRE AND SECURITY LTD is an Introducer Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Broker, not a Lender and offers credit facilities from a panel of lenders. The credit is subject to application and status.