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Disabled Refuge and Emergency Voice Communication (EVC) Systems

A disabled refuge, also known as a fire refuge, is a designated safe area within a building where a person who is unable to use stairs without assistance can wait safely until help arrives during an evacuation. These refuge points are typically located in or adjacent to a protected staircase, which forms part of the building’s fire escape route. A Disabled Refuge EVC (Emergency Voice Communication) system provides a reliable method of communication between the refuge points and the building’s control room or management point. This system functions as a specialised intercom, allowing occupants to communicate with staff or emergency responders during an evacuation. Designed specifically for emergency situations, EVC systems include enhanced usability and reliability features to ensure clear communication when it matters most, helping to improve building safety, accessibility, and compliance with fire safety regulations.

Disabled Refuge and Emergency Voice Communication (EVC) Systems

Outstations

A typical system comprises one or more outstations located in refuges, a master station for use by staff / fire fighters and control equipment. Refuge stations are located in refuges and used to call for assistance. Outstations are typically simple to operate, with a single button to call for assistance.

Systems for all types of building

All of our disabled refuge systems offer keyed enabled switches, integral fault monitoring, automatic audio path testing, and battery backed power supplies providing at least 24 hours of standby and 30 minutes of operation.

For smaller sites, we offer our cost effective compact system whereby all system control equipment, PSUs and standby batteries are built into our fire panel sized master stations. For larger sites, we offer our more flexible standard system. With more outstation stations, customisable vandal resistant master stations for exposed areas, additional cabling options, remote monitoring interfaces, etc. 

I have worked with PFAS for a number of years and would highly recommend them to any prospective clients. Not only do they provide an excellent installation service but they always go the extra mile to ensure customer needs are met and we are kept updated with enhancements in technology and equipment. Jodie and Chris have also proven to be reliable and conscientious when responding to emergencies and understanding the nature of our business. I would be reluctant to use anyone other than Panoramic.

Dan Reason, Site Service Facilities Manager – The Pennine Acute Hospitals NHS Trust Wide.

Panoramic Fire and Security provided us with, not only a complete security solution, but a team of dedicated staff that made sure all needs were met.

A. Pinder – MD, Grade 1 Precision Engineering

I’m the network manager for a large Academy based in Manchester and we have used Panoramic Fire and Security multiple times over the years. I have been very impressed by the level of professional service that we have received and how quickly they were able to book us in. All the staff that I have dealt with have been helpful, knowledgeable and friendly so I would have no doubts in recommending Panoramic Fire and Security to other businesses.

R. Partovnia, Network Manager – Kingsway Community Trust.

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Hyde Park House, Cartwright Street
 Hyde
Cheshire
SK14 4EH

Customer Support 0161 330 7577

info@panoramicfireandsecurity.uk

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PANORAMIC FIRE AND SECURITY LTD is an Introducer Appointed Representative and provides a pure client Introduction through Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Broker, not a Lender and offers credit facilities from a panel of lenders. The credit is subject to application and status.